We welcome all reviews and we love to hear from all our customers, so please feel free to leave your comments here.

16 thoughts on “Comments

  1. R Love says:

    I wanted to email to say that Mark and I were really impressed with your service on the day and that despite the nightmare with the van being too large to get on our driveway, all the guys didn’t stress out and didn’t get annoyed with us which I am sure many firms would. Everything was unloaded with no damage and all wardrobes and beds made up again. It was amazing, we never expected such a first class service so thank you so much. Oh, I mustn’t forget you, you were great too and definitely sold your company to us. You were the nicest and most helpful man to come round to quote. So thank you.

  2. Hannah B says:

    I also want to say how amazing your guys were throughout the move, they made it stress free and it was just like having friends in the house. If you ever need a reference then please do contact us.

  3. Andy T says:

    Just wanted to write to say “thanks so much” for everything on Thursday & Friday. The boys were superb.

    Hope we don’t need you again (if that makes sense!), but we wouldn’t use any one else.

  4. Janice and Simon Measures says:

    I just wanted to thank you and your team for making our move to Cornwall go so smoothly. We are now settled in and all the boxes have been emptied, hooray!!
    From the first day that Steve arrived and started on the packing we knew we were in safe hands, he and all the guys were so helpful, professional and in control and made us feel very at ease.
    On arriving at Falmouth again the guys took control and helped us with positioning our belongings.
    I honestly don’t know how we would have coped without the efficiency of your team.

  5. Gina says:

    This is very late I am afraid, to thank you for all the wonderful work your team did for us at Landford. They were all so kind and helpful and made it all so easy for us. We really missed their reliable calm presence when they left. A big thank you to everyone.

  6. Suzie Williams says:

    Yet another wonderful day with Team Russells. Thank you so very much for such a superb effort. I could not be more grateful.

  7. Anna says:

    Many thanks to Shaun and Joe. They worked like absolute troopers and it was fantastic to get everything cleared so quickly and neatly. We will be back in touch when everything needs unpacking!

  8. Chris says:

    A huge thank you to Russells who at very short notice were able to come to our village shop and move heavy commercial freezers for us so that a new floor could be installed. Couldn’t have done without you. Greatly appreciated!

  9. Lynette Eastman says:

    Rob and his team did a brilliant job yet again in Dec 2020, bringing our belongings from store and back to Winchester. Always a great service, delivered with a smile, we wouldn’t use anyone else

  10. Sarah Jane says:

    Thank you so much to Shaun and the wonderful Russells team for their amazing help in moving Mum and Dad into their new house. You went way above and beyond the call of duty on so many counts and made the famously stressing process of moving house a huge amount easier with all your wonderful help and calmness with nothing being too much trouble. I won’t hesitate to recommend you to all who need help moving.

  11. Michele L says:

    Just wanted to say a huge thank you to you all. Jim, Rob and Harvey were amazing yesterday and so helpful with everything. So impressed with your whole service from beginning to end. Thank you so much.
    I will absolutely be recommending you to all friends and family.

  12. Jeremy H says:

    How great are Russell’s – bloody fantastic! Thank you so much to your whole team from the moment you quoted to your smooth and slick move over the past two days. I’m in absolute awe how stress free the move was. Professional, helpful, friendly, courteous the list could go on and I’m sure you know you have a top team.
    Can’t recommend you enough
    Thank you

  13. Mrs Metcalfe says:

    Thank you all so much for making my move go so smoothly – I knew I was in safe hands and I can’t tell you what a difference that makes when you are a woman on your own. You were all so helpful and friendly with a smile on your faces and seemed to get through it all so quickly!
    My kind neighbours opposite asked me to supper on Friday and told me how wonderful you all were with their grandson letting him examine the big lorry and where you slept in the cab etc. – that was really kind of you.

  14. Virginia Wilkes says:

    What do I say??? AMAZING, HELPFUL, CAREFUL. Robert, Shaun & the lads have ALWAYS given me SUPERB service. I originally used them in 2011, again in 2013 & 15 & today. Would most definitely RECOMMEND this FANTASTIC family business. They most definitely go above & beyond every time.

  15. Chrissie Halcrow says:

    Thank you for making our move to Swanage so incredibly stress free – and being so efficient and so cheerful – it was a pleasure to move! If we move again we would use no-one else

  16. S. Kidgell says:

    Thank you so much Shaun and the Team for the smooth running removal for my dear friend Marian. It was an excellent and professional approach from start to completion. We felt very comfortable in your company and you definitely made the move less stressful. We would not hesitate in using your services again and are thoroughly recommending you to people. Thank you.

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